FAQs
The European Patent Office offers you a choice of inspiring and insightful debates.
General
Questions
Conference
Questions
General
Questions
Conference
Questions
Do you recommend using a specific browser to watch the event?
The event's video player should function correctly in most modern browsers. We recommend using Google Chrome for optimal performance.
I can see the video, but there's no audio. What should I do?
First, ensure that you have clicked the UNMUTE button on the screen. If you still don't hear audio, check your device's speakers and ensure they are turned on. Additionally, adjust the volume controls on the video player and your computer to ensure the web browser volume is not muted.
The video keeps freezing while I'm watching the event. What can I do?
If the video freezes, try the following steps:
• Refresh the browser page.
• Consider switching to a different browser or device. Alternatively, you can also follow the event on YouTube. Please note that only the English sessions will be streamed on Youtube.
• Ensure your internet connection speed is at least 5 Mbps. You can check your download speed at speedtest.net.
The video appears small.
You can watch the event in full-screen mode for a better viewing experience.
Can I watch the event on my mobile device?
For mobile devices, we recommend watching via YouTube or LinkedIn. Breakout sessions may require a larger screen such as a laptop due to detailed presentation slides and demonstrations that might be hard to follow on smaller screens.
Will there be a recording of this online event?
Yes, there will be a recording of this event. The recordings will be available shortly after the event and will be made available at epo.org/
Where can I follow the event other than the platform?
You can also follow the event on YouTube or LinkedIn. Please note that only the English sessions will be streamed here.
Can I watch the stream in another language?
Yes, breakout sessions are available in German, French and English. Please note that the main event language is English.
I would like to share feedback
We value your feedback. Please use the following links to share your thoughts and help us improve our future events.
I would like to pose a question to one of the speakers
You can ask questions in writing via Slido. Please check the ''Open/Answered'' tab to see if your question has already been asked or answered.
I see a question that I want to ask as well
Please vote for a question you would like to have answered in the ''Open'' tab.
My (written) question is not being answered
If your question was not answered or you have further questions after this event, please contact us at www.epo.org/support.